
Shopify Inbox just offers basic live chat. Reacho unifies email, SMS, social, and WhatsApp in one powerful inbox. Engage customers effortlessly across platforms.

Why settle for just live chat when you can get so much more? With Reacho, manage SMS, social media, and email from one dashboard. Skip Shopify Inbox’s basic chat—get full support for free.

Shopify Inbox, can only handle minimal operations. Reacho grows with your business. Add unlimited agents for free. Whether you’re a small team or scaling fast, Reacho offers the flexibility you need.

Reacho automates customer interactions, orders, and support, freeing your team for more important tasks. Shopify Inbox with its basic chat automation, can't match this efficiency.
Reacho covers all your bases with advanced tools and full Shopify integration. Shopify Inbox keeps it basic with limited features.
| Attributes in the fileinvisible | Shopify Inbox | Reacho |
|---|---|---|
| Monthly Cost | Free | Completely Free |
| Omnichannel Support | Limited; Live Chat, Facebook, Instagram DMs | Yes; Email, SMS, WhatsApp, Live Chat |
| Order Management | No integrated order management | Full Shopify Integration + More |
| Automation | Basic automation | Advanced Automation Available |
| Support Suite | Live Chat only | All-in-one: Helpdesk, Live Chat, Knowledge Base |