Spend 50% Less Time on Tickets
Automate, organize, and deliver exceptional customer service—for free!
41%
Reduction in Ticket Volume
100%
Savings in Support Software Cost
Brought to you by the creators of EngageBay
Key Features of Reacho Helpdesk
Experience a streamlined, efficient support system with Reacho Help Desk's powerful features designed to automate and enhance your customer service operations.
Support Automation
Automate repetitive tasks with smart workflows. Use canned responses, automated ticket assignments,
Unified Inbox
Manage all customer communications from a single dashboard. Emails, chats, and social media messages are consolidated for easy access and efficient handling.
Customer Insights
Access detailed customer profiles, including order history and previous interactions, directly.
Collaborative Tools
Enhance team collaboration with internal notes and ticket assignments. Ensure that every inquiry
Performance Analytics
Monitor key support metrics like response times, resolution rates, and customer satisfaction scores.
Revolutionize Your Customer Support Experience
Reacho's Helpdesk is a powerful, yet completely free tool designed to simplify your customer support operations. Tailored for eCommerce brands that refuse to compromise on quality, our Helpdesk ensures you can provide top-notch support without worrying about escalating costs.
Customer support made easy
Let us help you with free, unlimited tickets and agents. This way, you get to focus on revenue growth.
Completely Free and Unlimited
No hidden fees, user limits, or ticket caps—ever.
eCommerce Focused
Features specifically designed to meet the needs of online retailers.
Benefits of Using Our Helpdesk
Improve Response Times: Handle customer inquiries swiftly with organized workflows and automation.
Enhance Customer Satisfaction: Deliver consistent, high-quality support that exceeds customer expectations.
Reduce Workload: Automate routine tasks to allow your team to focus on complex issues.
Quality Support
Other platforms charge you more as your support volume grows, effectively penalizing you for your success. With Reacho, you can provide.
- Competitive salaries
- Flexible work hours
- 30 days of paid vacation
Support Movement
Hundreds of eCommerce brands have already transformed their customer service with Reacho's Helpdesk. Don't let costs hinder you from delivering.
- Competitive salaries
- Flexible work hours
- 30 days of paid vacation
HAPPY CUSTOMERS SHARE GREAT REVIEWS ON G2
Free migration, free setup.
Don’t worry about moving from any other platform. We’ll take care of it for you.
